SMC Networks SMC8011CM User Manual

EZ Connect Ethernet/USB Cable ModemEthernet & USB Cable Modem - DOCSIS 1.1 High-speed Internet access over a cable network system Data rate up t

INTRODUCTION2Key Features• High-speed Internet access over a cable network system• Data rate of up to 10 Mbps upstream and 40 Mbps downstream • Always

PACKAGE CONTENTS3Package ContentsAfter unpacking the EZ Connect Cable Modem, check the contents of the box to be sure you have received the following

INTRODUCTION4System RequirementsThe EZ Connect Cable Modem requires the following PC features to operate:• For a USB connection:- A PC equipped with a

5HARDWARE DESCRIPTIONThe EZ Connect Ethernet/USB Cable Modem is an external cable modem product for high-speed Internet access applications, and compl

HARDWARE DESCRIPTION6DHCP Client and ServerThe EZ Connect Ethernet/USB Cable Modem implements both a DHCP client and server. Dynamic Host Configuratio

7INSTALLING THE MODEMLocating the Modem The EZ Connect Ethernet/USB Cable Modem can be placed anywhere there is enough flat space, such as on a deskto

INSTALLING THE MODEM8The modem must be properly connected to the service provider’s cable jack. If you are connecting both a TV and the modem to this

WIRING FOR MULTIPLE USERS (OPTIONAL)95. The diagram below shows a typical computer/TV installation.Wiring for Multiple Users (Optional)Contact your se

INSTALLING THE MODEM10Note: The maximum speed supported by the USB port is 12 Mbps.2. The “Found New Hardware” screen will appear. Insert the driver d

ETHERNET INSTALLATION IN WINDOWS115. Select the option “Obtain an IP Address.” The EZ Connect Ethernet/USB Cable Modem will automatically assign an IP

38 TeslaIrvine, CA 92618Phone: (949) 679-8000EZ Connect Ethernet/USB Cable ModemFrom SMC’s EZ line of award-winning workgroup LAN solutionsOctober 200

INSTALLING THE MODEM126. Select the option “Obtain an IP Address automatically,” and click “OK” or “Close” to close each window.The EZ Connect Etherne

MAKING A CONNECTION TO THE ETHERNET PORT13•Making a Connection to the Ethernet Port Use straight-through twisted-pair cable to connect the Ethernet po

INSTALLING THE MODEM14When inserting an RJ-45 connector, be sure the tab on the connector clicks into position to ensure that it is properly seated. C

15VIEWING MODEM STATISTICSThe program provides a browser-based READ-ONLY display of the EZ Connect Ethernet/USB Cable Modem’s statistics, and is provi

VIEWING MODEM STATISTICS16RF SignalThe RF Signal page provides information about the current Downstream and Upstream signal status of your EZ Connect

ADDRESSES17AddressesThe Addresses page provides information about the servers your EZ Connect Ethernet/USB Cable Modem is using. If the cable modem di

VIEWING MODEM STATISTICS18ConfigurationThe Configuration page provides information about the cable modem settings of the EZ Connect Ethernet/USB Cable

LOG MESSAGE19Log MessageThe Logs page displays the last 300 events in memory. If over 300 events are recorded, the older entries will be dropped. To s

VIEWING MODEM STATISTICS20Help InfoThe Help page provides an overview of the Configuration Manager, and brief troubleshooting information.

21TROUBLESHOOTINGCannot Connect to the Internet• Confirm that you have established an account with your service provider and that two-way cable servic

CopyrightInformation furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for i

TROUBLESHOOTING22• For an Ethernet connection:If the Link LED on the network adapter’s bracket does not light, check the following items.- Make sure c

23PORT AND CABLEASSIGNMENTSCaution: DO NOT insert a phone jack connector into any RJ-45 port. Use only twisted-pair cables with RJ-45 connectors that

PORT AND CABLE ASSIGNMENTS24Straight-Through CableIf the twisted-pair cable is to join two ports and only one of the ports has an internal crossover (

25SPECIFICATIONSGeneralStandardsIEEE 802.3 10BASE-TIEEE 802.3u 100BASE-TXUSB 1.1Media ConnectionUSB cable connection to PC: 90-ohm shielded USB cable,

SPECIFICATIONS26Data RateDownstream: 38 Mbps 30 Mbps (64QAM)42 Mbps (256QAM)Upstream: 10 Mbps 320 ~ 5120 Kbps (QPSK) 640 ~ 10240 Kbps (16QAM)Frequen

SPECIFICATIONS27Physical CharacteristicsPorts1 USB Type-B USB spec. 1.1 (modem to PC)1 RJ-45 10/100BASE-TX Ethernet (modem to computer, or toEthernet

38 TeslaIrvine, CA 92618Phone: (949) 679-8000FOR TECHNICAL SUPPORT, CALL:From U.S.A. and Canada (24 hours a day, 7 days a week)(800) SMC-4-YOU; (949)

iLIMITED WARRANTYLimited Warranty Statement: SMC Networks, Inc. (“SMC”) warrants its products to be free from defects in workmanship and materials, un

LIMITED WARRANTYiiWARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT O

iiiCOMPLIANCESFCC - Class BThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the

COMPLIANCESivThis information technology equipment complies with the requirements of the Council Directive 89/336/EEC on the Approximation of the laws

vTABLE OF CONTENTSIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1Key Features . . . . . . . . . . . . . . . . . .

1INTRODUCTIONThe EZ Connect Ethernet/USB Cable Modem (SMC8011CM) is fully compliant with the Data Over Cable Service Interface Specification (DOCSIS 1